Donna AI Privacy Policy

1. Introduction

At Donna AI ("we," "us," or "our"), protecting user privacy is important to us. This Privacy Policy describes how we collect, use, retain, disclose, and safeguard information when you access or use the Donna AI application (the "App").

By using the App, you acknowledge that you have reviewed and accepted this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

When interacting with AI-related features, we may collect and process the following types of information:

* Messages, prompts, conversations, and interaction content.

* Images, media files, or other materials uploaded, generated, or shared through the App.

* Usage-related information associated with AI features, including timestamps, activity records, and interaction history.

2.2 Usage Information

Such information is used only for purposes including:

* Delivering AI-generated responses and requested functionality.

* Operating, maintaining, enhancing, and protecting the App and related services.

* Complying with applicable legal, regulatory, and compliance requirements.

2.3 Consent and User Control

We process information only:

* With your permission, including when you provide content or choose to use AI-powered features.

* For the purposes described in this Privacy Policy.

You may stop using AI-related functionality at any time.

3. How We Use Information

Collected information may be used to:

* Provide AI-powered conversations, generation, and processing services.

* Manage subscriptions, purchases, account access, sessions, and verification activities.

* Maintain security, prevent unauthorized activity, troubleshoot issues, and improve the App.

* Conduct analytics, attribution, and performance measurement consistent with applicable laws and platform requirements.

* Fulfill legal obligations and resolve disputes where necessary.

We do not sell your personal information to third parties.

4. Third-Party Services and Data Sharing

To support certain functions and services, we may cooperate with external providers, including:

* Payment and subscription service providers.

* Cloud hosting and infrastructure providers.

* Analytics and attribution partners.

Information is shared only when reasonably necessary for these services, and we require our partners to maintain appropriate safeguards designed to protect information.

5. User Acknowledgement and Consent

Donna AI utilizes artificial intelligence technologies to provide responses, conversations, and interactive experiences. By using the App, you understand that some content may be automatically generated through AI systems.

With your permission, certain interactions—including prompts, messages, and feedback—may be analyzed to improve AI quality, reliability, moderation systems, safety measures, and overall performance. Such processing may include reviewing interactions to detect misuse, strengthen safety protections, and improve response accuracy.

Any such processing will be conducted in accordance with this Privacy Policy and applicable laws. Where legally required, we will seek your consent before using content for AI improvement purposes. You may withdraw previously granted consent at any time through available settings or by contacting us directly.

We take reasonable measures to help protect user privacy and do not intentionally use personal information for AI model training beyond the purposes outlined in this Policy.

6. Data Retention

We retain information only for as long as reasonably necessary to:

* Support business operations such as task management, purchase validation, and security reviews.

* Satisfy legal, regulatory, and compliance obligations.

* Meet technical and operational requirements associated with third-party providers.

When retention is no longer required, information may be deleted, anonymized, or securely disposed of unless continued retention is required by law.

7. Your Rights

Depending on your location and applicable laws, you may have rights to:

* Access, review, or correct your personal information.

* Request deletion of your information.

* Restrict or object to certain processing activities.

* Withdraw previously granted consent.

Requests may be submitted using the contact information below, and we will respond in accordance with applicable legal requirements.

8. International Data Transfers

Because our services and providers may operate internationally, your information may be transferred to or processed in countries outside your region. We take reasonable measures to help ensure appropriate safeguards are applied during such transfers.

9. Security Practices

We implement reasonable technical and organizational measures designed to safeguard information, including secure data transmission, access controls, and periodic security reviews. However, no system or online service can guarantee absolute security.

10. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Updated versions become effective once published within the App or related services. Continued use of the App after changes become effective indicates acceptance of the revised Policy.

11. Contact Us

If you have questions regarding this Privacy Policy or wish to submit a privacy-related request, please contact us at:

Email: sembakuku@gmail.com